This Alfa Connect with SiriusXM Guardian Privacy Policy (the "Policy") describes how FCA US LLC and its Canadian affiliate, FCA Canada Inc. (together, "FCA") and Sirius XM Connected Vehicle Services Inc. and SXMCVS Canada Inc. (together, "Sirius XM") may collect, access, use, and disclose your personal information, vehicle information, and information related to your use of the Alfa Connect with SiriusXM Guardian Services (the "Services"), whether in part or in whole. As used in this Policy, "we", "our" or "us" refers to FCA and Sirius XM collectively. The Services governed by this Policy include the Alfa Connect website operated by FCA, the SiriusXM Guardian website operated by Sirius XM (individually a "Site" or together, the "Sites"), and any mobile application related to the Services (the "App(s)"). The Services are operated and performed from the United States. This Policy applies only to information that we collect about you or your vehicle (including information from or about any of the occupants in your vehicle) through the Services or as described herein, and does not govern other information independently collected by FCA or Sirius XM. This Policy does not restrict our use or sharing of information which is anonymized or in an aggregated form, (i.e. information that cannot be used to directly identify you or your vehicle). Use of the Services including the Sites and the App are also subject to the Alfa Connect with SiriusXM Guardian Terms of Service ("Terms of Service") as well as the terms of use for each Site or App, respectively. Additionally, the provisions set forth in the “PRIVACY DISCLOSURE” AND “PRIVACY” sections of the Terms of Service are incorporated into and made a part of this Policy.
TO WHAT ARE YOU CONSENTING? By enrolling in the Services, you agree to the practices and procedures described in this Policy. You agree and consent that we may collect, use and disclose the information described below, including personal information, in accordance with this Policy. You also consent to allow us to contact you about the Services through the Alfa Connect system in your vehicle, or via your address, email or phone number that you have provided to us.
INFORMATION WE COLLECT FROM YOU OR YOUR VEHICLE. Information that may identify you or your vehicle may be collected, used, disclosed, and shared by us in accordance with this Policy and applicable national and provincial laws, rules, and regulations of Canada ("Collected Data"). We collect personal information you provide when you register for the Services or call one of our customer care centers for assistance, such as your name, mailing address, email address, telephone number, and credit card information. We may also collect information from you or your vehicle in the course of your use of the Services. Some of this information may be collected even after the ignition is turned off.
Collected Data transmission begins with the activation of the Services in a vehicle. In the event of a subsequent purchase, the Services may have been activated prior to the purchase. Cancellation of SiriusXM Guardian services alone does not stop the transmission of all Collected Data to us. If you do not want Collected Data collected, retained, or used, you must follow the steps listed below in the Privacy Choices section to deactivate the Services in your vehicle in their entirety.
Collected Data may include the following:
HOW WE USE YOUR INFORMATION. In addition to any uses set forth above, we use Collected Data for a variety of purposes including without limitation:
Location Data is also used for quality or research and development purposes; to notify emergency service providers; to send you Services–related messages; to assist law enforcement as part of a request for stolen vehicle assistance; and to protect your safety or the safety of others in our sole discretion (e.g., to locate a missing person).
We use Application Usage Data to provide the Services you request through the Sites or the Apps, and to administer, troubleshoot and improve the Sites and the Apps.
HOW INFORMATION IS SHARED We may disclose Collected Data to any of the third parties described below, for any of the uses described in How We Use Your Information. For example, we may share Collected Data with roadside assistance providers, third-party applications or service providers, law enforcement, regulatory agencies, courts, administrative agencies or other government tribunal, emergency service providers, or to someone you have designated as an emergency contact. Where applicable, your choice to use third party applications through the Services or otherwise may result in these third parties collecting your personal information. You may also choose to give personal information directly to third parties when using the Services. In each case, personal information you give a third party will be subject to that third party's terms, conditions, and policies and is not governed by this Policy. You should review a third party's privacy policy and terms of service before providing your information or prior to using the third-party service.
Business Transfers. Collected Data may be disclosed and transferred by us as part of any merger, acquisition, financing, sale of company assets or interests in the respective company, or the transition of service to another provider. In the unlikely event of insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. Our assignees or successors of our business or assets may use and disclose Collected Data for similar purposes as those described in here.
SAFEGUARDS AND RETENTION OF INFORMATION. We retain your information in order to fulfill our respective business purposes and use a variety of procedural, physical, and technological safeguards in our efforts to protect your information from unauthorized access, use, or disclosure. NEITHER FCA NOR SIRIUS XM ASSUMES ANY RESPONSIBILITY OR LIABILITY WITH REGARD TO ANY THEFT, LOSS, ALTERATION OR MISUSE OF COLLECTED DATA WHICH WE LAWFULLY PROVIDE TO THIRD PARTIES, OR WITH REGARD TO ANY FAILURE OF ANY THIRD PARTY TO ABIDE BY THIS POLICY.
Collected Data, including personal information, may be transferred, stored, or processed outside of Canada, including in the United States. While outside of Canada, Collected Data will be subject to applicable foreign laws, which may allow foreign government and national security authorities to access your personal information under certain circumstances.
We require you to have a Alfa Connect Services user ID and password, and it is important that you maintain the confidentiality of this information at all times and update the password regularly. We also require that you establish a SiriusXM Guardian personal identification number (PIN) which is required to use certain SiriusXM Guardian features such as remote door lock and unlock. It is important that you do not provide your PIN to anyone who is not authorized to use or incur charges on your SiriusXM Guardian account. WE ARE NOT RESPONSIBLE FOR UNAUTHORIZED USE OF THE SERVICES OR FOR CHARGES TO YOUR ACCOUNT WHEN THE APPROPRIATE AUTHENTICATION HAS BEEN PROVIDED.
No method of electronic transmission, or method of electronic storage, is 100% secure, and it may be possible for third parties not under our control to intercept or access information unlawfully. Therefore, we cannot guarantee its absolute security.
PROTECTING CHILDREN. The Services are not directed at children and we do not knowingly allow anyone under the age of majority as determined by the laws of the province or territory of their residence, to use any services of the Site or the App which transmit Collected Data. If you are under the age of majority, you should not send any information about yourself to us.
CONTACTING US If you have any questions about, or complaints that concern, this Policy, please write: to Sirius XM at: Privacy Officer, Sirius XM, 1500 Eckington Place, N.E. Washington, D.C., 20002 or email us at privacy@siriusxm.com; to FCA at: FCA Canada Inc., P.O. Box 1621, Windsor, Ontario, N9A 4H6. Do not include any sensitive or personal information in an email.
PRIVACY CHOICES. The collection, use and sharing of Collected Data is essential to providing the Services. If you do not want this information to be collected, used, or shared, you must contact us at 844-796-4827 and ask to cancel Alfa Connect with SiriusXM Guardian Services for privacy reasons. This request will result in the deactivation of your' wireless transmission network service and will cease your access to SiriusXM Guardian safety and convenience services and other Alfa Connect services. It will also prevent updates to your In-vehicle Manual and the implementation of any Wi-Fi services through the vehicle. Please note that cancelling your SiriusXM Guardian subscription without the request to deactivate for privacy reasons will not cancel the transmission of all Collected Data to us.
If you wish to opt out of receiving promotional communications related to the Services by email or telephone, you may do so at any time by visiting https://www.alfaromeo.ca/alfaconnect and following the link to the SiriusXM Guardian Services site. Even if you opt out of promotional email or telephone communications, you may continue to receive mail, email or calls from time to time as required to provide the Services and/or to maintain your account.
UPDATING THIS POLICY. We may change this Policy at any time. If we make material changes to this Policy or how we handle your personal information, we will provide notice by changing the Effective Date of the Policy or as required by law. By using the Services after the Effective Date, you are deemed to consent to the then-current Policy. We recommend that you check back and review this Policy from time to time.